Privacy

How we handle your information.

This page explains what we collect when you use this website, why we collect it, and what you can ask us to do about it. It is written to meet our obligations under the Privacy Act 2020.

Last updated 11 August 2026.

Who we are

Elmbridge Mews is a development by North Ridge Living, 205 Mairehau Road, Christchurch. We are the agency responsible for the personal information collected through this site. If you want to talk to a person about any of this, email sales@northridge.co.nz or call 0800 80 80 82.

What you give us directly

Two forms on this site collect information, and only when you choose to fill them in.

  • Enquiry form. Your name, email address, phone number, the lot you are interested in, and anything you write in the message box. We use this to answer your enquiry and to talk to you about Elmbridge Mews. You are asked to tick a box confirming you are happy for us to contact you.
  • Newsletter signup. Your email address, so we can send you updates about our developments. Every email we send includes a way to unsubscribe.

Both forms are handled by Netlify, the service that hosts this website. Submissions are stored on Netlify's servers, which are outside New Zealand, and we retrieve them from there.

Giving us this information is entirely voluntary. You can browse the whole site without providing any of it — but if you do not give us your contact details we cannot answer an enquiry.

What is collected automatically

Like most websites, this one records some information about visits. None of it tells us who you are by name.

  • Google Analytics. We use Google Analytics 4 to understand which pages people read and how they arrived. It records things like the pages you view, roughly how long you stay, the type of device and browser you use, and an approximate location based on your IP address — typically the city, not an address. Google processes this on our behalf and we see it only as aggregate reports. Google sets cookies to do this.
  • Server records. Netlify records each request made to the site, including the IP address it came from. This is ordinary hosting activity and is used for security and to count traffic.

We do not use this site for advertising profiles, and we do not sell information about you to anyone.

Cookies, and how to refuse them

The only cookies this site sets are the Google Analytics ones described above. You can block or delete them in your browser settings, and most browsers let you refuse cookies for a particular site. Browser features such as “do not track” and analytics-blocking extensions also work here — if you use one, we simply do not see your visit. Nothing on this site stops working if you block cookies.

Information that leaves New Zealand

Two of the services above store information overseas: Netlify (hosting and form submissions) and Google (analytics), both based in the United States. Before disclosing personal information overseas we have to be satisfied it will be protected to a standard comparable to the Privacy Act. Both providers publish privacy commitments and contractual protections that we rely on for this purpose.

How long we keep it

We keep enquiry details for as long as we are dealing with your enquiry and for a reasonable period afterwards, in case you come back to us. Newsletter subscriptions are kept until you unsubscribe. Analytics records are kept according to Google's retention settings for our account. If you would like your information removed sooner, ask us and we will do it.

Your rights

Under the Privacy Act 2020 you can ask us:

  • whether we hold personal information about you, and to be given a copy of it;
  • to correct anything that is wrong;
  • to delete it, or to stop contacting you.

Email sales@northridge.co.nz and we will respond as soon as we can, and within 20 working days as the Act requires. There is no charge for asking.

If you are not satisfied with how we have handled a privacy matter, you can complain to the Office of the Privacy Commissioner at privacy.org.nz or 0800 803 909.

Changes to this page

If we change what we collect or how we use it, we will update this page and change the date at the top.